These Terms of Service (“Terms”) are a binding agreement between Daros Systems, Inc., a Delaware corporation (“Daros,” “we,” “us,” or “our”), and the individual or entity accepting these Terms (“Customer” or “you”). These Terms govern your access to and use of the Provendor website at provendor.io, including the free business search and the one-off purchase of a lead list and market intelligence report (collectively, the “Service”). By using the Service or completing a purchase, you accept these Terms. If you do not agree, do not use the Service.
Please read Section 16 (Dispute Resolution and Arbitration) carefully. It requires binding individual arbitration and waives your right to a jury trial and class actions, except where prohibited by law.
The Service is intended for business use only. You must be at least 18 years old and legally capable of entering into contracts. If you are purchasing on behalf of an entity, you represent that you have authority to bind that entity, and “you” refers to both you and that entity. You may not use the Service if applicable law prohibits you from doing so.
The Service lets you search public business listings for free, without an account, by business category and location. For a search, we show a sample of enriched businesses and a set of business names, and we display the exact price of the full list before you pay. If you choose to buy, you pay once and receive an Excel workbook of the matching businesses and a hosted market intelligence report.
No accounts or subscriptions. The Service does not offer accounts, logins, seats, or recurring subscriptions. Each purchase is a standalone, one-off transaction.
Price and payment. The price of a list is shown before you pay. Payment is a single, one-off charge taken at checkout by our third-party payment processor; we do not store your full card number and do not create an account for you. You provide an email address at checkout, which we use to take payment, send your receipt, and deliver your purchase. Prices are exclusive of applicable taxes unless otherwise stated, and are in U.S. dollars unless the checkout flow indicates a different currency.
Delivery. After payment, we deliver your purchase by emailing a link to a private, tokenized order page that hosts the downloadable list and the market report. Keep this link confidential; anyone with the link can access your order.
Refunds and re-runs. If the list you receive does not match the category and location you searched for, contact us and we will re-run the list or refund your payment. Except as stated here or as required by law, payments are non-refundable once the list and report have been delivered.
Subject to these Terms and your payment, Daros grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the purchased list and report for your own internal business purposes, including your own lawful outreach to the listed businesses.
Your responsibility for lawful use.The list contains contact details of third-party businesses drawn from publicly available sources. You are solely responsible for how you use it, including compliance with all applicable laws governing marketing and electronic communications (for example, anti-spam and data-protection laws such as CAN-SPAM and similar regimes in your and the recipients' jurisdictions). You must honor opt-out and suppression requests and must not use the data unlawfully.
No resale or redistribution. You may not resell, license, publish, or otherwise make the list or report available to any third party as a standalone dataset, and you may not incorporate it into a product or database offered to others.
Feedback. If you give us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate it without restriction.
Your use of the Service is subject to our Acceptable Use Policy. Prohibited activities include, without limitation: unlawful outreach or spam using purchased data; harassment; misrepresentation or impersonation; reselling or republishing lists as a dataset; automated scraping or rate abuse of the free search; reverse engineering or circumventing security; using the Service to build a competing product; uploading malicious code; fraudulent payments; and interfering with the Service or other users. We may investigate suspected violations and take enforcement actions described in Section 13.
Parts of the market report are generated by large language models that research public business information and synthesize the report (“AI Features”). Statistics are computed from your own purchased list, and market figures cite published sources or are omitted. AI Features and the report are assistive and informational only: contact details, enrichment fields, and market figures may be incomplete, inaccurate, or out of date. We do not warrant the accuracy or completeness of any contact data or market figure. You are solely responsible for verifying the data and for the decisions you make based on it. Daros does not use the content of your searches to train third-party foundation models and may use aggregated or de-identified data to improve the Service.
The Service may integrate with, or allow you to integrate, third-party products and services (for example, cloud hosting, email delivery, AI inference, analytics, identity providers). Your use of third-party services is governed by the third party's terms. We are not responsible for third-party services and do not warrant their performance, security, or continued availability.
As between the parties, Daros and its licensors own all rights, title, and interest in and to the Service, including all software, documentation, user interfaces, databases, and underlying technology. Subject to these Terms and your payment of applicable fees, Daros grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the term to access and use the Service for your internal business purposes. You may not: (a) resell, sublicense, or make the Service available to any third party; (b) copy, modify, or create derivative works; (c) reverse engineer or attempt to derive source code; (d) use the Service to benchmark or build a competing product; or (e) remove proprietary notices. “Provendor,” “Daros Systems,” and associated marks are trademarks of Daros Systems, Inc.
Each party (“Receiving Party”) will protect the non-public, proprietary information (“Confidential Information”) of the other party (“Disclosing Party”) with the same care it uses to protect its own, and not less than reasonable care. The Receiving Party will use Confidential Information only to perform under these Terms and will limit disclosure to personnel with a need to know who are bound by confidentiality obligations. Confidential Information does not include information that is or becomes public through no fault of the Receiving Party, was known prior to disclosure, is received from a third party without restriction, or is independently developed. The Receiving Party may disclose Confidential Information if legally compelled, provided it gives prompt notice where permitted.
Our collection and use of personal data is described in our Privacy Policy. Where Daros processes personal data on your behalf, the Data Processing Addendum applies and is incorporated into these Terms. Daros engages sub-processors to provide the Service.
Daros maintains administrative, technical, and physical safeguards designed to protect the Service, including encryption in transit and at rest, access controls, logging, and incident response. You are responsible for keeping the link to your order page confidential and for using any data you purchase securely and lawfully.
These Terms apply each time you use the Service and govern each purchase you make. We may suspend or block your access to the free search or to checkout, with or without notice, if we believe your use (a) violates these Terms or law, (b) creates a security risk or disruption, or (c) involves fraudulent or abusive payment activity.
Delivered purchases remain available on the order page for the period we make it available; we may remove or disable an order page in cases of fraud, chargeback, or legal requirement. Sections intended to survive termination (including 4, 5, 8, 9, 13, 14, 15, and 17) will do so.
The Service is provided “as is” and “as available” without warranties of any kind. TO THE FULLEST EXTENT PERMITTED BY LAW, DAROS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. DAROS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUTPUTS FROM AI FEATURES WILL BE ACCURATE OR COMPLETE. Features labeled beta, preview, or experimental may change, be discontinued, or contain defects.
You are solely responsible for any decision you make using the Service and for how you use the list and report — including your outreach to the listed businesses and any resulting outcomes. The Service supports, but does not replace, your own due diligence and professional judgment. Daros does not guarantee the accuracy or completeness of any contact detail, enrichment field, or market figure, or any particular response, result, or business outcome, and you use the Service and rely on its outputs at your own risk.
You will defend, indemnify, and hold harmless Daros, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of any list or report, including your outreach to listed businesses, (b) your violation of these Terms or the AUP, (c) your violation of applicable law, or (d) your interactions with listed businesses or other third parties.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, CONTRACTS, ANTICIPATED SAVINGS, BUSINESS RELATIONSHIPS, BUSINESS OPPORTUNITIES, OR DATA, OR FOR BUSINESS INTERRUPTION — WHETHER ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, YOUR RELIANCE ON ANY LIST, REPORT, OUTPUT OR AI FEATURE, ANY OUTREACH OR BUSINESS DECISION, OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. DAROS IS NOT RESPONSIBLE FOR ANY BUSINESS, COMMERCIAL, OR FINANCIAL LOSS YOU INCUR IN CONNECTION WITH THE SERVICE. EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID TO DAROS FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS (USD 100).
The limitations above do not apply to: (a) your payment obligations; (b) your indemnification obligations; (c) either party's liability for fraud, gross negligence, or willful misconduct; or (d) any liability that cannot be limited under applicable law.
Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution. Before filing a formal claim, the parties will first attempt to resolve any dispute informally by contacting Legal@daros.ai. If the dispute is not resolved within 60 days, either party may pursue arbitration.
Binding arbitration.Any dispute arising out of or related to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration will take place in Wilmington, Delaware (unless both parties agree otherwise), before a single arbitrator, and will be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. You and Daros each waive the right to bring or participate in any class, collective, or representative action. The arbitrator may not consolidate claims or preside over any class or representative proceeding.
Exceptions. Either party may (a) bring claims in small-claims court if eligible, or (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.
You represent that you are not on any U.S. government denied-parties or sanctioned-parties list, and you will not use the Service in any manner that would violate U.S. export controls or economic sanctions, including the Export Administration Regulations and OFAC-administered programs.
If you are a U.S. federal, state, or local government entity, any technical data or software provided under these Terms is “commercial computer software” or “commercial computer software documentation” as those terms are used in FAR 12.212 and DFARS 227.7202, licensed with only those rights provided herein.
We may update these Terms from time to time. Material changes will be communicated by posting on our website. The Terms in effect when you use the Service or complete a purchase apply to that use or purchase. If you do not agree to the current Terms, do not use the Service.
Entire agreement. These Terms, the Privacy Policy, the DPA, and the AUP constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements on the subject matter.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Severability. If any provision is held unenforceable, the remaining provisions will remain in effect.
No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control (including acts of God, war, terrorism, pandemics, labor actions, internet outages, or government action).
Notices. Legal notices must be sent to Legal@daros.ai. We may provide notices to you by email to the address you provided at checkout or by posting on our website.
Independent contractors. The parties are independent contractors; these Terms do not create a partnership, agency, or employment relationship.
Third-party beneficiaries. There are no third-party beneficiaries.
Daros Systems, Inc.
Legal, privacy & security: Legal@daros.ai
General & support: Support@daros.ai